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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Python 357

August 11, 2026

5  out of  5
rating by Python 357
"Have been with John Gunn Agency for many years and have had excellent service. The office practically know my policy numbers and coverages by heart. Literally only have to call them to make changes or add/drop coverages and it’s done before I can hang up."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Linda Kephart

August 10, 2026

5  out of  5
rating by Linda Kephart
"I am truly grateful for Claire's assistance and the time she spent helping me to get my car insurance set up. She was very knowledgable and I was very comfortable talking to her and asking various questions so that I understood just what I needed relative to the amount of insurance. Thanks Claire for making me feel at ease. It was a pleasure talking with you."
We responded:
"Linda, thanks so much for the 5 stars! Claire is a great team member to us, I'm glad that you had a good experience with her. Let us know if you need anything at all. "
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Kristie Ostash

August 4, 2026

5  out of  5
rating by Kristie Ostash
"John has been great. Very informative and quick to respond to our questions and emails."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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michael stewart

July 22, 2026

5  out of  5
rating by michael stewart
"I can always rely on John and his staff to answer my calls and handle any request or needs i may have."
We responded:
"Thank Robbie! We appreciate you and Teresa. You have been with me a long time! Thank you!"
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Ann West

July 15, 2026

5  out of  5
rating by Ann West
"John and Lydia are fabulous with our cars and house!"
We responded:
"Ann, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent John Gunn III’s Team!"
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Allan Xavier

July 15, 2026

5  out of  5
rating by Allan Xavier
"Claire provided outstanding customer service while helping me update my renters insurance and add another car to my policy. She made the entire process simple and stress-free by explaining all of my options clearly and answering every question I had. She was professional, friendly, and efficient, making sure everything was completed accurately. I truly appreciate her patience and attention to detail. If you're looking for someone who genuinely cares about helping customers, I highly recommend Claire!"
We responded:
"Thank you so much for the 5 stars, Allan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. Thank you so much for the 5 stars, Allan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Belinda Hodge

July 1, 2026

5  out of  5
rating by Belinda Hodge
"John Gunn is very responsive and pleasant to talk with."
We responded:
"Belinda, thank you for the awesome review! I appreciate you!"
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Toni M

June 4, 2026

5  out of  5
rating by Toni M
"John has been our State Farm agent almost 20 years. He is the best agent we've ever dealt with."
We responded:
"Toni, thanks so much for the 5 starts and the kind remarks! I appreciate you and your family! "
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Brandon Fielding

June 2, 2026

5  out of  5
rating by Brandon Fielding
"Whenever I need assistance with our policies, he is incredibly responsive. Just today, he took care of an insurance update for me within minutes of my email. It’s a huge relief to have an agent who is so attentive and prompt. Thanks for the excellent service, John!"
We responded:
"Thank you for the amazing review, Brandon! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Kenny Vickers

May 29, 2026

5  out of  5
rating by Kenny Vickers
"Always a great experience and a pleasure to work with John and Lydia! They answer every question with professionalism, honesty, and courtesy, and they always look for ways that can help us while saving money! I HIGHLY recommend them for anyone looking for insurance!!"
We responded:
"Thank you for the amazing review, Kenny! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Tim

May 27, 2026

5  out of  5
rating by Tim
"State Farm has always been good to us. John, Lydia, and the rest of the office staff have always been helpful and kind to us. It is like talking to dear friends."
We responded:
"Tim, thank you for your wonderful review of State Farm Agent John Gunn III’s Team!"
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Missy Baxley

May 20, 2026

5  out of  5
rating by Missy Baxley
"Great service"
We responded:
"Thanks so much for the 5 stars Missy! "
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Dionne Mcfarlane

May 9, 2026

5  out of  5
rating by Dionne Mcfarlane
"Very attentive to his clients and knowledgeable"
We responded:
"Dionne, thank you for reviewing my business!"
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Princeton Soh

May 1, 2026

5  out of  5
rating by Princeton Soh
"Mr. Gunn is always quick to respond to questions and concerns I have regarding my policy. He treats me as a valued client and not a number. I'm very happy and satisfied with the direct customer service and personal care he offers me."
We responded:
"Thank you for the amazing review, Princeton! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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marie anderson

April 28, 2026

5  out of  5
rating by marie anderson
"John is always helpful and knowledgeable I enjoy working with him for my insurance products."
We responded:
"Marie, thank you for the kind words! I very much appreciate you for trusting in me and State Farm. I hope you have a great year! Thanks again!"
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Brian Hudson

April 21, 2026

5  out of  5
rating by Brian Hudson
"John and his team have provided our family consistent, reliable service and support for over 20 years. They offer a customer experience that is respectful and courteous. Highly recommended."
We responded:
"Brian, thank you for your review. We appreciate your honest feedback and are glad to know that you had a satisfactory experience with us here on State Farm Agent John Gunn III’s Team. If there is anything specific we can do to make your next experience a 5-star one, please do not hesitate to let us know."
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Miller Gunn

April 20, 2026

5  out of  5
rating by Miller Gunn
"Very responsive, helpful, and knowledgeable"
We responded:
"Miller, thanks so much for the awesome review! And GREAT last name!"
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Jonathan Turner

April 15, 2026

5  out of  5
rating by Jonathan Turner
"Insured with them for 3 years and never had a problem once. Always helpful and easy to reach!"
We responded:
"Thank you for your kind review of State Farm Agent John Gunn III’s Team. We appreciate it!"
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Jay McGough

April 14, 2026

5  out of  5
rating by Jay McGough
"Such great customer service!"
We responded:
"Thank you for the 5 stars Jay! I appreciate you and your family! "
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Darlean Allen

April 9, 2026

5  out of  5
rating by Darlean Allen
"We had to pay out of pocket.But Mr. John Gunn to care of everything."
We responded:
"Thank you for your kind review of State Farm Agent John Gunn III’s Team. We appreciate it!"
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Walter Burley

April 3, 2026

5  out of  5
rating by Walter Burley
"Good service"
We responded:
"Walter, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent John Gunn III’s Team is just a call or email away!"
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Stephen Hooks

April 1, 2026

5  out of  5
rating by Stephen Hooks
"We moved all of our insurance to John Gunn last year. We've known him for years but had previously used another acquaintance who was with Progressive. Knowing John's integrity and character were instrumental in 'testing the waters' and procuring a quote from him for both Auto and Home. We were pleasantly surprised when the quotes were not only competitive but we actually were able to get better and more coverage for a little less than the other insurance. Would it have been more, we would have probably still gone with John because of the professionalism and thoroughness of job he provides. Couldn't give a higher recommendation. We have since moved to Tuscaloosa from Huntsville, but we'll maintain John as our agent. He's more accessible and efficient 2 hours away than any agents here."
We responded:
"Stephen, thank you so much for the kind words! I appreciate you and enjoy being your agent knowing you could really move your policies to another. THANK YOU!"
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L Hilary Slotta

April 1, 2026

5  out of  5
rating by L Hilary Slotta
"We had some confusion on a claim. Called John directly, explained the issue, and he resolved the issue that very day and sent us our check."
We responded:
"L, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent John Gunn III’s Team!"
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Rhonda Brewster

March 19, 2026

5  out of  5
rating by Rhonda Brewster
"GREAT!!!"
We responded:
"Rhonda, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent John Gunn III’s Team is just a call or email away!"
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Brian Williams

March 18, 2026

5  out of  5
rating by Brian Williams
"Outstanding Agent and even a better person. Always quick to respond to any questions or issues I have. Has always been concerned for and taken excellent care of my family. Proactive not just reactive. Without question, has the BEST staff imaginable!!! Have no doubt, he is the best in the business."
We responded:
"Thanks so much Brian for the nice review. We appreciate you and always have!"