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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephen Hooks

September 24, 2024

5  out of  5
rating by Stephen Hooks
"We moved all of our insurance to John Gunn last year. We've known him for years but had previously used another acquaintance who was with Progressive. Knowing John's integrity and character were instrumental in 'testing the waters' and procuring a quote from him for both Auto and Home. We were pleasantly surprised when the quotes were not only competitive but we actually were able to get better and more coverage for a little less than the other insurance. Would it have been more, we would have probably still gone with John because of the professionalism and thoroughness of job he provides. Couldn't give a higher recommendation. We have since moved to Tuscaloosa from Huntsville, but we'll maintain John as our agent. He's more accessible and efficient 2 hours away than any agents here."
We responded:
"Stephen, thank you so much for the kind words! I appreciate you and enjoy being your agent knowing you could really move your policies to another. THANK YOU!"
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Lisa

June 4, 2024

5  out of  5
rating by Lisa
"John and his staff are very personable and professional. Such prompt service. Enjoy doing business with them! Would highly recommend!"
We responded:
"Lisa, thank you so much for the review! We really appreciate you and thank you for allowing us to take care of your insurance needs!"
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Lindsey Gerzina

March 25, 2024

5  out of  5
rating by Lindsey Gerzina
"I have been using John Gunn for years. He and Lydia are so kind and helpful. If you are looking for great quotes and customer service look no further- you won’t be disappointed!"
We responded:
"Lindsey, thank you so much! We think alot of you and your family as well! We appreciate you!"
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Carla Holder

March 4, 2024

5  out of  5
rating by Carla Holder
"The office is very helpful particularly Lydia. They can give you copies of documents, take your payments. John answers any questions you might have."
We responded:
"Carla, thank you so much! We appreciate your kind words and think so much of you and Joe!"
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Daniel Salinas

February 27, 2024

5  out of  5
rating by Daniel Salinas
"Super helpful agency, John was terrific at resolving my issue quickly!"
We responded:
"Thank you for the kind words Daniel! We appreciate you. "
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tobias

July 17, 2023

5  out of  5
rating by tobias
"We have used State Farm since I bought my first car (40 years) and John and his team have always been there to help. Great folks."
We responded:
"Tobias, thank you for the kind words. We appreciate you!"
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Ron Abernathy

March 21, 2023

5  out of  5
rating by Ron Abernathy
"Responds to requests quickly and effectively !"
We responded:
"Ron, thanks much! Appreciate you!"
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marie anderson

January 11, 2023

5  out of  5
rating by marie anderson
"John is an awesome agent! Very responsive and helpful. If you need an agent serving Tennessee or Alabama give John a call. He was also very helpful and patient in getting my college grad started on his own insurance. Highly recommend."
We responded:
"Marie, thank you for the kind words! I very much appreciate you for trusting in me and State Farm. I hope you have a great year! Thanks again!"
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Quentin Noreiga

December 14, 2022

5  out of  5
rating by Quentin Noreiga
"A great experience working with Kim. Would definitely recommend her and the Gunn State Farm team."
We responded:
"Quentin, thanks so much for the review. Kim is a tremendous asset! I appreciate you. "
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Scott Phillips

September 26, 2022

5  out of  5
rating by Scott Phillips
"Moved our insurance to State Farm with John for lower rates. We recently had to file our first claim and the entire transaction was seamless between State Farm, the repair shop and rental car company. John personally contacted us during and after the work was completed to make sure we were taken care of and were happy with the work which isn't something you see often in the insurance business. I can't recommend John Gunn highly enough."
We responded:
"Scott, thanks so much for the kind words. I appreciate you bringing your insurance to my office. I'm thankful to help protect you and your wonderful family."
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Jennifer Bartnik

June 28, 2022

5  out of  5
rating by Jennifer Bartnik
"Lydia made it so easy to set-up a new account & walked us through transferring another policy. Very pleased!"
We responded:
"Jennifer, thank you so much for taking the time to review your recent experience. Lydia is a gem and I appreciate the way she cares for our customers. I hope to meet you soon! Thank you for your business!"
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Class of Life

April 7, 2022

5  out of  5
rating by Class of Life
"Always takes care of me."
We responded:
"Thank you for the kind words! We appreciate you. "
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Mz. TJ

January 26, 2022

5  out of  5
rating by Mz. TJ
"Absolutely love them!! Great customer service!!!"
We responded:
"Tjuana, thank you so much! We appreciate you. Come see us!"
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K Sulcer

January 16, 2022

5  out of  5
rating by K Sulcer
"Great people! A pleasure doing business with them."
We responded:
"Kelly, thank you so much!"
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Bruce

December 2, 2021

5  out of  5
rating by Bruce
"We have used State Farm, specifically John's office, for 20 years. I have a very high standard when it comes to service but John and his team have always risen to the occasion and impressed. Extremely responsive to our needs or questions. We are moving from the Huntsville area to TN and I was pleased to find out that John is licensed there as well."
We responded:
"Bruce, thank you so much for the review. I value and appreciate you as a client! Thank you so much for your business!"
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Ranall Griffin

July 13, 2021

5  out of  5
rating by Ranall Griffin
"Never had an issue until I change Insurance companies...going back..."
We responded:
"Randall, thank you so much! We look forward to having you back!"
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Carol Parks

December 9, 2020

5  out of  5
rating by Carol Parks
"Always pleasant"
We responded:
"Carol, thank you! We always love seeing you in the office. You have the best energy!"
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Brian Bedwell

January 23, 2020

5  out of  5
rating by Brian Bedwell
"John has been our agent in Huntsville since 2010 and his staff have always been there for our needs. Top notch people to work with!"
We responded:
"Brian, thanks so much for the awesome review. We appreciate your business!"
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SHANE MCCORMICK

November 13, 2019

5  out of  5
rating by SHANE MCCORMICK
"Always been there for me even when it's not insurance related."
We responded:
"Shane, thanks so much for the review! We appreciate you bud!"
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Miller Gunn

September 20, 2019

5  out of  5
rating by Miller Gunn
"Extremely knowledgeable, and genuinely looks out for client’s best interest. Also has a great last name!"
We responded:
"Miller, thanks so much for the awesome review! And GREAT last name!"
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Christy Vest

August 6, 2019

5  out of  5
rating by Christy Vest
"I've had the privilege of getting to know John and his staff and I can honestly say they treat you like family. John, Lydia and Christa are there every time I have ever needed them. If you are looking for an Agent and a company that will be beside you then I highly recommend John and his team."
We responded:
"Christy, thanks so much for the 5 stars and awesome review! Come see us!"
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Holly McDonald

January 10, 2019

5  out of  5
rating by Holly McDonald
"John is an excellent agent who cares for his clients. I have the upmost respect for John and always appreciate his care and professionalism."
We responded:
"Holly, thank you so much for the awesome review! We appreciate you!"
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Nancy Williams

August 26, 2018

4  out of  5
rating by Nancy Williams
"Lithia is awesome, she's a person that makes me laugh and she is very helpful when it comes to my insurance needs John Gunn is also very friendly,, been with this company for 5 yrs.never had a problem"
We responded:
"Nancy, thank you for the review! We appreciate you!"